Become a Student Leader

The Luddy Indianapolis Career Services team is seeking an undergraduate or graduate student to support their data operations 10-15 hours a week. This role will be hybrid, with a requirement of reporting and working in-person weekly in the IT building.   

Applicants must be graduating no earlier than May 2025 to be considered for the position. Interested candidates must also submit a professionally written cover letter or their application will not be considered.  Refer to the Luddy Career Guide when writing your cover letter. Students who include a writing portfolio will be given priority for interviewing.

Essential Duties & Responsibilities

• Manage data uploading into Salesforce and 12Twenty for graduate career outcomes 
• Collect and clean data from various sources including surveys and LinkedIn 
• Migrate data from one platform (Salesforce) to another (12Twenty) 
• Generate reports on First Destination Outcomes for stakeholders including faculty, employers, and community partners 
• Create data visualizations for First Destination Survey Data 
• Other duties as assigned to support Career Services initiatives

Required Skills/Qualifications  

• Skilled in Excel
• Data visualization
• Experience in cleaning data 
• Understands data life cycle process
• Problem-solving skills
• Critical thinking skills 
• Communication

Preferred Skill/Qualifications  

• Understands the importance and cycle of the NACE First Destination Survey data collection process
• Has utilized Salesforce applications
• Able to make recommendations to improve the data operations process for Career Services

Luddy Indianapolis Career Services provides wrap-around services for students and employers including employer relations, individual career appointments, hosting career workshops and events (like career fairs), and tracking where our students go after graduation through the First Destination Services report.

The Career Services Social Media Management intern supports the work of career services by helping the team get out important information and messaging to employers, students, and other stakeholders.

Applicants must be graduating no earlier than May 2025 to be considered for the position. Interested candidates must also submit a professionally written cover letter or their application will not be considered.  Refer to the Luddy Career Guide when writing your cover letter. Students who include a writing portfolio will be given priority for interviewing.

Essential Duties & Responsibilities

• Conduct and deliver student outreach:
  • Write emails that will be delivered via Handshake and Outlook to students regarding upcoming events and job/internship opportunities.
  • Create and curate a weekly newsletter for Luddy students to be delivered via Handshake containing upcoming career development opportunities.
• Ideate and curate written content:
  • The intern should be responsible for creating and curating engaging and informative content that is relevant to career services and job searching. This could include writing blog posts, creating infographics, developing social media content, and other types of content that may be useful to students and job seekers.
• Manage social media accounts:
  • Intern is responsible for managing social media accounts, including TikTok and LinkedIn, to promote the organization and engage with followers. This may include creating social media posts, responding to comments and messages, and tracking social media metrics.
• Collaborate with team members:
  • The intern should work closely with other members of the career services team to ensure that content is aligned with the organization's goals and objectives. This may involve attending meetings, providing input on content ideas, and assisting with other projects as needed.
• Analyze and report on content performance:
  • The intern should be responsible for tracking and analyzing the performance of content across various platforms. This may involve using tools such as Google Analytics or social media analytics to track metrics such as engagement, reach, and click-through rates. The intern should then report on these metrics to team members and make recommendations for future content strategies.
• Maintain an editorial calendar:
  • The intern should be responsible for maintaining an editorial calendar to ensure that content is being produced on a regular basis and that it is aligned with the organization's goals and objectives. This may involve collaborating with team members to identify key topics and themes and scheduling content in advance.
• Monitor and respond to comments and messages:
  • The intern should be responsible for monitoring comments and messages on social media and other platforms and responding in a timely and professional manner. This may involve answering questions, addressing concerns, and providing resources and support to followers.
• Approve job postings for Luddy Indianapolis students via Handshake
• Support the additional work of the career services team including events (Career Fair), tabling, etc.

Required Qualifications:

• Graduating no sooner than May 2025.
• Be a full-time undergraduate or graduate student at IU Indianapolis.
• A minimum cumulative GPA of 2.5.
• Strong writing skills including both professional email and social media.
• Has a history of taking initiative and working independently.
• Ability to conduct self in a professional manner and embrace the diversity of all IU Indy students and guests.
• Ability to listen actively and ask questions to determine the needs of students and guests.
• Ability to establish and maintain excellent working relationships with other staff.
• Ability to maintain confidentiality when working with student educational records.

Knowledge & Skills to Be Gained:

Through their work, interns develop a wide-range of knowledge and skills, sought by employers and transferable to a variety of career fields. Student in this role will gain the ability to:

• Written Communication: Writing clear, concise, and professional emails to deliver information about upcoming events and job/internship opportunities to students. Writing engaging and informative content for the weekly newsletter, social media, emails, and other types of content that may be useful to students and job seekers.
• Digital Technology: Using various digital tools and platforms such as Handshake, LinkedIn, Google Analytics, social media analytics, and content creation tools to manage social media accounts, track and analyze content performance, and create engaging content.
• Social Media Management: Managing social media accounts, including TikTok and LinkedIn, to promote the organization and engage with followers. This involves creating social media posts, responding to comments and messages, and tracking social media metrics.
• Teamwork/Collaboration: Working closely with other members of the career services team to ensure that content is aligned with the organization's goals and objectives. Attending meetings, providing input on content ideas, and assisting with other projects as needed.
• Critical Thinking/Problem Solving: Analyzing and reporting on content performance across various platforms, using tools such as Google Analytics or social media analytics to track metrics such as engagement, reach, and click-through rates. Reporting on these metrics to team members and making recommendations for future content strategies.
• Planning/Organizing: Maintaining an editorial calendar to ensure that content is being produced on a regular basis and that it is aligned with the organization's goals and objectives. Collaborating with team members to identify key topics and themes and scheduling content in advance.
• Interpersonal Skills: Monitoring and responding to comments and messages on social media and other platforms in a timely and professional manner. Answering questions, addressing concerns, and providing resources and support to followers.

In accordance with the IU Indianapolis Profiles of Learning for Undergraduate Success, experience in this position will help students become acquainted with the following profiles:

• Communicator – The ability to listen, write, and speak effectively. Students will gain the ability to assess a situation, seek multiple perspectives, gather more information if necessary, and identify key issues that need to be addressed. Students will also learn how to more effectively collaborate with others on projects, and how to provide mentorship to peers.
• Innovator – The ability to design, plan, organize, and implement projects and tasks within a specific timeframe. Students in this position will be encouraged to make decisions and contribute their ideas in work groups.
• Problem Solver – The ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments. Students will gain the ability to find/create solutions to problems using creativity, reasoning, past experiences, and available information and resources.
• Community Contributor – The ability to demonstrate a sensitivity and awareness to other people and cultures. Students will learn how to relate to co-workers and inspire others to participate. Additionally, they will also gain the ability to maintain a productive climate and confidently motivate, mobilize, or coach other employees/students.

The Front Desk workers communicate with students regarding Luddy Indianapolis Student Services, schedule advising and career appointments, assist with student check-in, answer phone and email, and collaborate with the student services professional staff regarding a variety of clerical projects. Students must have some availability between the hours of 9 am – 5 pm.

Essential Duties & Responsibilities:

Provide front-line service to students, staff, and guests, in person, online, and on the phone:

• Offer guidance on university policies, procedures, and deadlines.
• Provide information on campus resources and direct students to them, as appropriate.
• Assist students with navigating university technology, including email, One, Student Center, Handshake, Canvas, and iGPS.
• Schedule advising and career appointments, and check students in for meetings.
• Maintain the overall operation and organization of the front desk and lobby areas.

In accordance with the IU Indianapolis Profiles of Learning for Undergraduate Success, experience in this position will help students become acquainted with the following profiles:

Communicator – The ability to listen, write, and speak effectively. The ability to assess a situation, seek multiple perspectives, gather more information if necessary, and identify key issues that need to be addressed.

Problem Solver – The ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments. The ability to find/create solutions to problems using creativity, reasoning, past experiences, and available information and resources.

Community Contributor – The ability to demonstrate sensitivity and awareness of other people and cultures. The ability to relate to coworkers and inspire others to participate. The ability to maintain a productive climate and confidently motivate, mobilize, or coach other employees/students.

Luddy Indianapolis Peer Advisors provide support to academic advising and career services staff within the Luddy Indianapolis undergraduate programs. They are available for open office hours to help Luddy Indianapolis students navigate the university system, master basic academic processes, act as a referral source for academic and career development; facilitate career workshops; and offer a complementary point of view to advising and career services staff perspectives.

Peer Advisors actively engage in training and professional development to enhance their own experience, promoting increased levels of responsibility and furthering skill development.

This position requires a one-year commitment (Summer 2024 – Spring 2025) which includes 2-day summer training.

Essential Duties & Responsibilities:

• Provide drop-in support in relation to academic advising and career services to Luddy Indianapolis students, both in person and online:
  • Offer guidance on university policies, procedures, and deadlines.
  • Provide information on campus resources and direct students to them, as appropriate.
  • Assist students with navigating university technology, including email, One, Student Center, Handshake, Canvas, iGPS, and Luddy Indianapolis website.
  • Help students schedule appointments for advising and career services.
  • Assist students through the process of searching for courses, building a schedule, and enrolling in classes through resources and tutorials.
  • Assist students in making mid-semester schedule adjustments and those needing to withdraw from courses.
  • Guide students through various online tools and resources to help them gather information on degree requirements and career prep tools and opportunities.
  • Assist students with the completion of university forms that impact their progress toward completing their degree.
  • Assisting students one-on-one during drop-in hours to assist in basic job search and resume building and upcoming market programs and events.
  • Review email, online student-submitted resume and cover letter drafts, and providing detailed and tailored feedback in a timely and professional manner.
  • Maintain comprehensive and accurate records of drop-in student meetings in the Advising Records (AdRx) system.
  • May assist with providing support to probation students.

• Support Luddy Indianapolis outreach, programs, career workshops, and special projects:
  • Lead office outreach initiatives to support and guide students demonstrating low Canvas engagement, who are in need of an advising meeting, to offer assistance with registration for the upcoming semester, and career coaching for specific student populations.
  • Co-facilitate career workshops (resume, networking, elevator pitch, interviewing, etc.) to students, clubs/student organizations, and orientation resources fairs
  • Participate in ongoing special projects including Handshake job/ internship reviews and projects that arise throughout the year based on office needs and programming.
  • Manage and respond to student inquiries through the general advising email account, referring emails and voicemails to professional staff as needed.
  • Represent Luddy Indianapolis at various campus events, including, Weeks of Welcome, Honors induction, and career fairs/events throughout the year.
• Attend and actively engage in all training, professional development, and weekly staff meetings.

Knowledge & Skills to Be Gained:

Through their work, Peer Advisors develop a wide-range of knowledge and skills, sought by employers and transferable to a variety of career fields. Student in this role will gain the ability to:

• Communicate complex information clearly and concisely; deliver difficult news with empathy
• Demonstrate active listening and use questions to clarify and confirm needs and goals
• Exercise creative problem solving and decision-making in collaboration with others
• Demonstrate initiative and adaptability in a dynamic work environment
• Tailor communication to different groups and audiences preferred
• Work effectively with diverse populations

In accordance with the IU Indianapolis Profiles of Learning for Undergraduate Success, experience in this position will help students become acquainted with the following profiles:

• Communicator – The ability to listen, write, and speak effectively. Students will gain the ability to assess a situation, seek multiple perspectives, gather more information if necessary, and identify key issues that need to be addressed. Students will also learn how to more effectively collaborate with others on projects, and how to provide mentorship to peers.
• Innovator – The ability to design, plan, organize, and implement projects and tasks within a specific timeframe. Students in this position will be encouraged to make decisions and contribute their ideas in work groups.
• Problem Solver – The ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments. Students will gain the ability to find/create solutions to problems using creativity, reasoning, past experiences, and available information and resources.
• Community Contributor – The ability to demonstrate a sensitivity and awareness to other people and cultures. Students will learn how to relate to co-workers, and inspire others to participate. Additionally, they will also gain the ability to maintain a productive climate and confidently motivate, mobilize, or coach other employees/students.

Required Qualifications:

• Be a full-time undergraduate student in the Luddy School of Informatics, Computing, and Engineering in Indianapolis.
• A minimum cumulative GPA of 2.5.
• Working knowledge of university email, Canvas, One, iGPS, Handshake, and class registration process.
• Skilled in problem solving and communication (verbal and written).
• Ability to conduct self in a professional manner and embrace the diversity of all IU Indy students and guests.
• Ability to listen actively and ask questions to determine the needs of students and guests.
• Ability to establish and maintain excellent working relationships with other staff.
• Ability to maintain confidentiality when working with student educational records.